Who we are
Las Pampas, 22 Putney High Street, London SW15 1SL, is operated by [Registered company name] (company number [00000000]). We are the data controller for personal information collected through this website, our booking systems and the restaurant. If you have any questions about this policy, contact us on +44 20 7123 4567 or at [privacy@laspampas.co.uk].
What we collect
- Booking details — your name, phone number, email address, party size, date and time, and any notes you give us (such as occasions, accessibility needs or allergies).
- Payment information — where a deposit or card guarantee is taken, this is handled securely by our payment provider; we do not store full card numbers.
- Website data — technical information such as your browser, device and pages visited, collected through cookies (see below).
- CCTV — images recorded in and around the restaurant for safety and security.
How we use it
- To manage your reservation and contact you about it (performance of a contract).
- To take care of allergy and accessibility needs you tell us about (with your explicit consent).
- To send news and offers, only where you have opted in — you can unsubscribe at any time (consent).
- To run, secure and improve our website and restaurant (legitimate interests).
- To meet legal obligations, such as accounting and licensing requirements (legal obligation).
How long we keep it
Booking records are kept for up to [24] months after your visit. Financial records are kept for six years as required by law. CCTV footage is normally overwritten within [30] days unless needed to investigate an incident. Marketing data is kept until you unsubscribe.
Your rights
Under UK data protection law (the UK GDPR and the Data Protection Act 2018), you have the right to access, correct or delete your personal data, to restrict or object to its use, to data portability, and to withdraw consent at any time. To exercise these rights, contact us using the details above.
If you are unhappy with how we have handled your data, you can complain to the Information Commissioner's Office at ico.org.uk.
Changes to this policy
We may update this policy from time to time. The latest version will always be published on this page with the date it was last updated.